Hotel Room Booking ... Hotel Booking Agents vs. Online Hotel Booking

A question you may be asking yourself ... what's the difference between hotel booking agents like Booking Partners and online hotel booking websites? In this article we'd like to explain how Booking Partners can help with your hotel booking while ensuring you get the  best, personal customer service and value for money.

While you may think all booking agents are the same - they're not!   Many booking agents, especially those who operate purely as an online venture have fixed or hidden fees which result in higher charges. You may not even know you are paying a higher charge and still think you are getting a bargain but beware this is very often not the case.

In a recent newspaper article it was reported that two of the biggest hotel booking agent's websites, and, charge a commission of 15 to 25 per cent of what the customer pays! This fee is passed onto the hotel receiving the booking. This might sound like the customer is getting a good deal and is saving money however hotels have to make up the commission taken from their rates by websites like and by raising their room prices. In the end the customer still pays.

Adam Raphael, editor of The Good Hotel Guide, said: 'Agencies like are rarely competitive because the hotel has to pay a charge.'

Bookings made through purely online sites are also generic i.e. at the press of a button a booking is made. No-one negotiates on your behalf and your hotel room booking isn't tailored to your requirements. It's a one size fits all situation. You'll be getting exactly the same deal as everyone else.

So Why Use a Hotel Booking Agent Like Booking Partners?

What makes us different?

Booking Partners have been in business for over 25 years. We don't have a complex menu of fees. We know that each and every one of our business clients are different which is why we tailor our services to your exact needs.

Unlike online booking agents we don't rely on a computer system for the latest hotel rates. We believe nothing beats personal, direct contact with hotels to negotiate the best possible price and to ensure your exact business requirements are met. Most importantly, we consistently deliver an outstanding service. Our reputation is built on integrity and providing a personal service that you can count on time and time again.

Contact Booking Partners

Are you looking for a personal hotel booking service? If so, then place the responsibility for your hotel booking research and negotiation in the hands of Booking Partners who will take time to understand your requirements and negotiate the best prices on your behalf. Booking Partners will work hard to exceed your expectations. For more information contact us on +44 (0)330 022 8643 or e-mail

Contact Us

Contact us for a FREE quote for your hotel accommodation and meeting & conference room booking.

IATA - Acredited Agent